Support for customers in the face of the global COVID-19 threat

The dynamics of current events is a surprise to many and raises questions about the efficient functioning of the economy. As UpGreat cooperates with many companies in the field of IT, we want to assure our clients of our uninterrupted support for them.

1. We operate and we will serve clients in a way that ensures business development and continuity as well as the safety of clients' employees and UpGreat.

2. We have implemented appropriate procedures and solutions to minimize the possibility of infection:

• possibility of remote work,
• on-line meetings with clients and, if necessary, internal meetings,
• avoiding situations conducive to the spread of the virus,
• training on desired behaviors.

3. We are at your disposal as always - we will only slightly change the way we contact you. Therefore, please contact us by phone or e-mail:

• Reception:
  T: +48 61 664 16 20
  @: biuro@upgreat.com.pl
• Customer service office:
  T: +48 61 664 16 28
  T: +48 61 664 16 33
  T: +48 605 586 507
  T: +48 667 752 750
  @: Oferta@upgreat.com.pl

We will deal with your case immediately and arrange the necessary actions.

4. At the same time, we want to declare that in order to meet your needs, we can implement solutions supporting remote work in a short time:

• firewalls and VPN connections,
• quick deliveries and configurations of laptops (from stock),
• implementing remote solutions on employees' private computers in a way that ensures the security of the company,
• remote terminal work,
• remote user support by our Helpdesk (by phone and through specialized software),
• enabling on-line meetings.

We strongly believe that following the recommendations of epidemiologists and responsible institutions, as well as common sense, will ensure that all of us, as far as possible, safely go through these difficult times.

Let's wish each other health 🙂

UpGreat Team